Skip to main content
0

Engineering Manager - Cloud Networks

Apply Now
a person and person holding devices

The Role

The role & impact

You will run the Networks team in Cloud Capabilities, the group that looks after Xero's cloud network, DNS and CDN. You will set the team's direction, deliver against our Cloud Capabilities goals for the year, grow and support your engineers, and balance roadmap work with support requests and incidents. You will work closely with Product, Security and the other Cloud Capabilities teams.

The Networks team underpins connectivity, name resolution and content delivery for every Xero product, so your work shapes reliability, security and cost at global scale. Together with your team, you will shape a multi-year network strategy across AWS and edge providers, with real ownership and a clear mandate to modernise. It is a chance to Go Further in running critical infrastructure your way.

The team & how they connect

You will join a team of seven engineers at a range of levels, reporting to the Head of Engineering, Cloud Capabilities. The team works in fortnightly sprints, shares a support rotation and reviews incidents without blame. Written decisions and open technical debate are part of how we Go Together.

Initially, you will focus on

  • Getting to know our network architecture, risks and support load, and building trust with the team and partners.

  • Agreeing a prioritised roadmap and ways of working with the Head of Engineering.

  • Shaping a multi-year network plan across AWS and edge providers, including DNS and CDN.

  • Reducing reliability and tech-debt risks while sharing support and incident work fairly across the team.

Where and how you can work

This is a permanent role based in Australia or New Zealand with a preference for Melbourne, Sydney, Auckland or Wellington. Our Boost days are a chance to connect, recharge and learn from one another.

Here are some of the things we are looking for

  • Your background includes guiding engineering teams that run production infrastructure, from hiring to performance conversations and career growth.

  • You bring a solid grounding in cloud networking (VPC, routing, DNS, CDN and load balancing) to support your team well and Go Further.

  • You are comfortable setting direction, delivering against roadmaps and OKRs, and handling planned and unplanned work side by side.

  • You Go Bold by modernising critical infrastructure with care, weighing up priorities and trade-offs as you go.

  • You Go Together by building trust with stakeholders and explaining your thinking clearly in writing.

  • A cloud certification such as AWS Advanced Networking Specialty, or formal management training, would be a bonus.

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.

Engineering Manager - Cloud Networks

Apply Now
map of the world
a green outline of a continent

Melbourne

Xero’s head office in Australia is in the buzzing suburb of Hawthorn, a stone’s throw from the CBD. Here, a diverse mix of Xeros work in both global and regional teams.

Brisbane

Our beautiful sunlit office is close to Brisbane Central Train Station and walking distance from Queen Street Mall as well as King George Square.

Sydney

Our office is in the heart of the Sydney CBD with views of the Sydney Harbour Bridge. We're just over by Wynyard Park so it's easy to get to.

a map of canada with black background

Toronto

Our Canadian office is located in the heart of Toronto and has the city’s financial district at its doorstep.

Calgary

Vancouver

Vancouver, B.C.
a staircase in a building

New Zealand

Aotearoa New Zealand is our birthplace and where our work is anchored in three foundational themes reflecting both our heritage and our global ambition: Pioneering Innovation, Kiwi Roots, Globally Driven, and Community at our Core.

Explore this location
a green outline of a country

Wellington (HQ - Xero One)

Our home base. We’ve got a world-class office space with almost every part of the business having a team here.

Auckland

Our Auckland employees are based in a bright, modern building in Parnell. Te Ara Turoa means ‘the journey of enduring light’, which refers to the history and significance of the land where the building stands.

Napier, Hawke's Bay

A converted old wool-store is where you'll find our Hawke’s Bay office. It’s a sunny base for our customer support crew and other teams.

a green and black map

Singapore

Located in the heart of Singapore, our office is the headquarters for the South East Asia region.

a group of people posing for a photo

South Africa

Our Cape Town office is Xero's base in South Africa, and Johannesburg is home to the Syft team. In South Africa, we have a history of being first to market with ground-breaking features that solve real problems for accountants, bookkeepers and small businesses. We're proud to have built a thriving community in South Africa for 10+ years.

Explore this location
a green outline of a country

Cape Town

Our South African office is located in Cape Town. It's a brand new office space just a stone’s throw from a collection of coffee shops, restaurants, and shops.

Johannesburg

a green outline of a map

Milton Keynes (HQ + Experience Center)

This vibrant office is our welcoming UK headquarters. It’s close to the train station as well as cycling and walking paths.

London

The office is a 2 minute walk from the station - Exit Liverpool Street Station from the Bishopsgate exit, cross at the traffic lights and turn left onto New Street and follow the road.

Manchester

At the center of Manchester’s thriving tech hub and business district, this UK office is surrounded by creativity and innovation.

a green map of the united states

Denver

Headquarters for the Americas, the sleek and modern Denver office is in the heart of the Platte Street area and right near the scenic Platte River.

New York

Xero’s (and Melio's) office is conveniently located in midtown Manhattan.

San Mateo

Our Bay Area office located in San Mateo features collaborative and transformative spaces perfect for team gatherings.

a group of people posing for a photo
a group of people posing for a selfie
a group of people standing in front of a large sign
a group of people posing for a photo

Welcome to life inside Xero — where we're building the future of small business around the world.

No matter where you join us from, you’ll find a team that balances global impact and high performance with genuine flexibility, ensuring you have the space to be your best and supercharge your career.

Step into our world

How we hire

We know interviews can be a bit nerve-wracking. So we've laid out what to expect, how to prepare, and what to expect through the process. 

Connect with our talent team

You’ll connect with our talent team for the initial screen via Google Meet. This call will go over your background, experience, and career goals, as well as what to expect in the process and any questions you may have. We’re focused on finding folks who not only have the right skills, but also align with our values and dynamic way of working.

Show us your skills

In this interview(s) we want to learn more about your job skills and domain expertise. Anticipate a case study, a tech exercise, a portfolio review, and/or time with your team to dive into role related activities. Don't worry, no matter the role we'll make sure you're prepared to put your best foot forward!

Values in action

We want to hear how you demonstrate and connect with our values and the future of work at Xero. Be prepared to share examples of how you drive results and work cross-functionally and focus on the “customer”. You’ll be meeting with your potential new team so it’s a great opportunity to ask any questions you may have, too. Go Bold. Go Fast. Go Further. Go Together.

LEADership Interview (people leaders only)

For people leaders, our interviews focus on our four LEAD principles: 1) Lead with vision 2) Elevate capability 3) Act like an owner 4) Distill and solve problems

Decision and offer

Once you've connected with the team and manager, and everyone (including you!) agree we've found the best fit, we'll move to offer.

Supporting Xeros to thrive

From flexible working and wellbeing support to professional growth and meaningful perks, we help you do your best work, and feel great doing it.

Hand holding a heart

Leave

Annual leave: 20+ days a year

Wellbeing leave: 10+ days a year, pro-rated based on start date

Xtra leave: Five days a year to use whenever and however

Parental leave: 26 weeks paid leave with top-ups, up to 100%, Partner leave: 6 weeks paid leave in baby’s first year

Holiday leave: Three extra days over year-end shutdown (it's on the house!)

Lifestyle leave: Purchase additional time off, spread the cost over the year

Community Connect: One paid day per year for volunteering

Hands holding bags of money

Wellbeing

Flexible working is not just a nice to have at Xero, itʼs the way we do things.

Employee Assistance Programs (EAP): Access free, confidential support for you and your family as part of our wellbeing program.

Modern Health: A free benefit, and our global EAP, for Xero employees and immediate family members to support and promote the wellbeing of Xeros and their families as part of our global wellbeing strategy. This service includes six coaching and six counselling sessions plus access to unique work life services that are available globally.

Mentorloop: Every Xero has access to Mentorloop, our platform for finding a mentor.

Local wellbeing programs: New wellbeing programs and activities are offered regularly in each region.

Hand holding a heart

Rewards

Employee Share Plan (ESP): Own a small portion of Xero through the employee share plan (ESP). Each year, every Xero receives a percentage of their base salary in Xero shares. The number of shares varies yearly based on salary and share price. Shares are typically offered in July and, for new employees, they’re pro-rated depending on start date.

Medical insurance: Xeros in all regions can expect exceptional medical insurance coverage provided by Xero. Many regions even have a fully subsidised option for eligible Xeros.

Retirement: Competitive retirement plan options with a matching contribution from Xero.

Life insurance: Life insurance coverage is provided to Xeros with a minimum coverage amount equivalent to their base annual salary.

Hand holding a heart

Xero

Xero subscription: Use our beautiful easy-to-use accounting software for your side gig or personal finances.

Xero rewards: Gain access to an array of retail discounts including stores, restaurants, holidays and products.

Global impact: Work for a company that’s in 9 countries and has 23 offices.

Environmentally conscious: Xero is certified carbon neutral and committed to supporting our customers, partners and their communities to become more sustainable.

Not ready to join us just yet?

Join our talent community to stay in the loop.

Sounds good. I'm in.